1. Introduction Welcome to Zools CRM (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM software and services.
2. Information We Collect

• Personal Data: We may collect personally identifiable information such as your name, email address, phone number, and other contact details.
• Usage Data: We collect information that your browser sends whenever you visit our service, such as your IP address, browser type, browser version, and pages you visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and store certain information.

3. How We Use Your Information We use the information we collect in the following ways:

• To provide, operate, and maintain our CRM software and services.
• To improve, personalize, and expand our service.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service.
• To process your transactions and manage your orders.

4. Disclosure of Your Information We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf.
• For Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• To Comply with Legal Obligations: If required by law, we may disclose your information to comply with a legal obligation.

5. Data Security We implement security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Privacy Rights Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right to rectification.
• The right to object.
• The right to restrict processing.
• The right to data portability.
• The right to withdraw consent.

7. Children’s Privacy Our services are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us If you have any questions about this Privacy Policy, please contact us:

• By email: sanjeev@zools.in
• By visiting this page on our website: www.zools.in
• By phone number: +91 9540267676